Legal
How we look after the details you share when you get in touch or book a stay.
Last updated: June 2026
This notice explains what personal information we collect when you contact us about Seaside Holiday Cottage, why we hold it, and the choices you have. We keep it simple and we don't sell your details to anyone.
Seaside Holiday Cottage (The Old School House, Porthpean, St Austell, Cornwall) is responsible for your information. You can reach us by email at graham@freetek.co.uk or by phone on 07791 524 600.
When you send a booking enquiry we collect the details you give us: your name, email address, phone number (if provided), the number of guests, your preferred dates and any message you add. That's all — we don't ask for anything we don't need to reply to you.
We use your details only to reply to your enquiry and to arrange and manage your stay. Our lawful basis is taking steps at your request before entering a booking, and our legitimate interest in running the holiday let and answering the people who contact us.
We don't sell or rent your information, and we don't share it for anyone else's marketing. We only pass it to the services that help us run the booking — for example our email and booking systems — and only so far as they need it to do that. Those providers act on our instructions.
We keep enquiry and booking details no longer than we need them — normally up to 24 months after your enquiry or the end of your stay — and then delete them, unless we're required to keep records (for example for tax) for longer.
This website uses only the essential cookies needed to make the pages work. We don't use advertising or third-party tracking cookies. If that ever changes, we'll ask for your consent first and update this notice.
You can ask us to show you the information we hold about you, correct it, or delete it, and you can object to how we use it. Just email graham@freetek.co.uk and we'll sort it out. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you're unhappy with how we've handled your data.
Any questions about this notice or your information? Email graham@freetek.co.uk or call 07791 524 600 and we'll be glad to help.